Pets at Home commences RELEX powered supply chain project — Retail Technology Innovation Hub – Retail Technology Innovation Hub

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RELEX will service Pets at Home’s online channel as well as its 453 stores and distribution centres across the UK.
The partnership comes as part of a demand and fulfilment transformation project across the retailer’s end-to-end supply chain.
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Using the technology, it will benefit from AI driven insights into daily and monthly inventory requirements which will help to provide its omnichannel customers with the right products at the right time. 
Pets at Home’s use of RELEX to plan orders of short and long lead-time goods sourced from overseas will help drive improvements across the end-to-end supply chain. 
Additionally, automated processes across replenishment, inventory planning, and allocation will simplify the management of its broad assortment, smooth the delivery flow of goods, and improve workload efficiency. 
“Following a detailed selection process, we are confident that RELEX is the right partner and solution for our supply chain transformation,” says Nigel Fletcher, Group Business Improvement Director at Pets at Home. 
“Improving our supply chain visibility and operational efficiency is an important part of this, and RELEX’s machine learning-based solution offers the tools we need to achieve this.”
“We are excited to commence this project and look forward to the benefits it will bring.” 
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